🔥 Unleashing the power of AI, with Ethan Mollick

This is a must-listen for anyone who’s even remotely interested in implementing AI in their work and organisation. Share widely.

Ethan Mollick

is an Associate Professor at the Wharton School of the University of Pennsylvania, where he studies and teaches innovation, entrepreneurship, and AI’s impact on work and education. I think of him as the Jacques Cousteau of deep dives into the world of AI chatbots — he has gone deeper in his experiments with tools like ChatGPT than most people. His upcoming book Co-Intelligence: Living and Working with AI (out on 2 April) is a detailed playbook for using AI in work and everyday life.

Here’s what you’ll learn in our conversation:

• How Ethan and I use ChatGPT and other LLMs in our work — with tips to achieve better results in your day-to-day use

• What is the observed impact of AI in work, as studied by Ethan and his colleagues, and published in their 2023 study Navigating the Jagged Technological Frontier (see EV#441)

• How businesses and individuals can develop strategies for harnessing the power of AI

• How to maintain the balance between exploration and exploitation as you implement AI in your organisation — and how to prepare for the unknown future.

0:00 Introduction

03:01 Centaur vs. Cyborg approaches to AI

04:22 Being polite to AI & setting the context — what matters?

11:23 Ethan’s students create GPTs to automate their jobs

19:05 The jagged frontier of AI

23:59 What should the kids be learning in the age of AI?

28:55 How to set yourself up for success with generative AI

38:49 Anthropomorphising LLMs and their personas

42:33 Factuality and hallucinations

44:36 AI’s impact on entrepreneurship

48:39 Emerging characteristics

50:17 What happens if jobs become obsolete?

56:13 How should organisations balance exploitation vs exploration — and HR as the R&D lab

01:02:24 How to implement AI in your work if you’re busy?

01:03:25 What if it works out really well for us?

Dig deeper:

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Where to find Ethan:

Newsletter: https://www.oneusefulthing.org

LinkedIn: https://www.linkedin.com/in/emollick

Wharton: https://mgmt.wharton.upenn.edu/profile/emollick/

Where to find Azeem:

Website: https://www.azeemazhar.com

LinkedIn: https://www.linkedin.com/in/azhar

YouTube: https://www.youtube.com/@AzeemExponentially

Instagram: https://www.instagram.com/azeem

X: https://twitter.com/azeem

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