🎧 Embedding AI in Business

My conversation with Paul Daugherty

Hi everyone,

One of the guests on the third season of my podcast was Accenture’s CTIO, Paul Daugherty. Paul is one of the authors of Humans + Machine: Reimagining Work in the Age of AI.

In my conversation with Paul, we discuss:

• The prevalence of General Purpose Technology – and how to set priorities for its application.

• Why the core to the successful use of AI is not to think of it as something that's different and distinct from what you do, but to embed it in the core of your company.

• Is it critical to have data at the heart of your business? Can you use AI effectively if you don’t utilize the “data network effect”? How fusing the learning and symbolic branches of AI may be an important holistic strategy for different parts of a business.

• The research project that became the bestselling book Human Plus Machine, and the three conclusions that emerged: (i) The successful use of AI involves reimagining business, (ii) Pay attention to the missing focus on jobs that are in the middle of the in…